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Thursday, August 30, 2012

Bad Hair Day

Getting my hair done is one of my favorite things.  I don’t usually get mani’s or pedi’s so getting my hair done is my only salon time.  I love the time to myself.  I love being pampered.  I love to be creative and come up with something that looks good with the help of a professional.  I just love it. 

On Tuesday I had watched 5 kids all day (well, one was in school) for part of it).  And I was so looking forward to some time away to get my hair done. 

I got there, and they gave me a nice, refreshing Bellini – a nice way to start some ‘me’ time.  My stylist and I started talking about what we’re going to do, and I basically told her that I wanted bronzy reddish low-lights with blond highlights.  It’s basically what I had before, but I told her I wanted it to pop a little more (which was my mistake).

Well, this is what I ended up with…
"bad highlights", "what to do when you get a bad hair color", "what to do when you get bad highlights", "hair too red", "low-lights too red", "should I get a new hair stylist"
I really should have taken a picture of my part because it was very stripy.  It was way too orange for my liking. I should have known that it didn’t look good when my stylist was over-emphatic about liking it after she was done. 

I texted that pic to my friend Misti and to my other friend Andrea who was my previous hairdresser (she changed her schedule which is why I can’t see her anymore).  Both of them said it was too red.  Andrea actually called me as soon as she got the picture because it was that urgent.  Winking smile

I was in a pickle now.  It wasn’t awful, but I sure didn’t like it.  So what do you do when you can’t make a decision?  You consult Facebook, of course. 

The answers were all over the place, confirming why I was having such a difficult time deciding what to do. 
  • Do I go back to the same person to fix it and risk her screwing it up again?
  • If I go back to her, is she going to hate me for being the whiny one that got exactly what she asked for but didn’t like it because she didn’t picture it properly in her head first?
  • Did she just make this mistake because she doesn’t know my style yet, and I just need to invest more time with her?
  • Do I go to someone new and spend more money?
  • Do I go to someone new and risk him/her screwing it up again?
  • Is my hair going to be too damaged after two bad dye jobs to fix for a second time?
Well, my cheapness won out, and I went back to her this morning.  She redid it for free, and we talked about it for a long time before forging ahead with the fix, including another stylist in the conversation (who I ended up wanting to be my stylist, but don’t want to risk the awkwardness).
"bad highlights", "what to do when you get a bad hair color", "what to do when you get bad highlights", "hair too red", "low-lights too red", "should I get a new hair stylist", "fixing bad lowlights and highlights", "fixing a bad dye-job"
I was SOOOO nervous!  I’m usually all smiles and giggles at my hair appointments because I’m so glad to be talking to other women but not this time. I was all business.

And in the end, I really like the way it turned out.  She ended up keeping some of the blond highlights out but not as much as the first time.  Then she put an ash brown on the red parts (which is a cooler color to cover the warm of the red) and then putting a warmer brown over the rest of it. 
"bad highlights", "what to do when you get a bad hair color", "what to do when you get bad highlights", "hair too red", "low-lights too red", "should I get a new hair stylist", "fixed dye job", "fixed bad highlights and lowlights"
Not bad.  I’m pretty happy with it. 

Okay, so her excuses (gathered from our whole conversation) were:
  • I said that I wanted something a little more drastic.
  • My hair took the color way more easily than she expected (she called it virgin hair, which it wasn’t really).
  • She still thought it looked good with my skin tone.
So should I keep my upcoming appointment with her in 8 weeks?  I’m nervous about her now, and I’m thinking about switching again.  Finding a good hairdresser is SOOOO hard!!!!

13 comments :

  1. You ate the customer. I mean you ARE the customer (autocorrect) You are spending your money. You found a way to have it fixed without anyone having to be hurt or awkward. Will you ever feel comfortable with this hairdresser? There is your answer. You can find a way.

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    Replies
    1. Your question: "Will you ever feel comfortable with this hairdresser?" ....gave me my answer. Looks like it's back to the ol' drawing board!

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  2. I am so glad you went back! I was going to say that you should! Its a hairdressers job to keep the client happy and since its such a referral based industry its pretty important to do so! My mother was a hair dresser for many years. If there is one thing that I learned from watching her over the years is that there has to be trust between the her and the client. If you're not comfortable or don't trust the person that is "playing" with one of your most prominent features, you're not going to be comfortable! I'd see if the other stylist you mentioned is interested in adding you as a client. And you're right, if they're a little too enthusiastic about your cut/color/style its cause they can see the hesitation in your face and are doing the best to cover their butts! LOL

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  3. Oh my, this happened to me about a month ago. The new hair dresser I went to somehow turned my hair orange on top (I was getting blonde highlights & some low lights like I have for years). It was horrible. I went back & she was not too happy about it but I didn't want to pay another person to do it. In the end, she fixed it pretty good, but I will not be going back not just because she somehow messed up but by her reaction to asking me to fix it. These kinda situations are never fun. The outcome of your hair is pretty & I'm happy you got it fixed! (found you via Texas bloggers)

    ReplyDelete
    Replies
    1. Well I am glad you went back to the one who did it. A very good learning experience. I like how it turned out this time.! It looks like more blonde lowlights..enjoy!

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    2. Well I am glad you went back to the one who did it. A very good learning experience. I like how it turned out this time.! It looks like more blonde lowlights..enjoy!

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    3. Brit, that is just awful that she made you feel bad! She must have not been concerned about keeping you as a customer. Boo on her.

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    4. Aunt Diane, thanks for the push to go back to her. You're right, it was the right thing to do. Even if she would have been rude like Brit's girl, at least you know and at least you give them a second chance.

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  4. Nice! And it fits your skin tone perfectly. I would just say "do it the way you did it the second time last time".

    ReplyDelete
    Replies
    1. No, I think I'm going to find someone else. I just don't feel confident with her.

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  5. Nice! And it fits your skin tone perfectly. I would just say "do it the way you did it the second time last time".

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  6. Take pics of you with previous hair styles, especially the ones you loved or wasn't thrilled about (like the first pic). Give them an idea of what you have liked in the past so they'll have a feel for your taste in style and coloring. It won't give them a blank slate to start from and end up with something THEY love and you're not too excited over. You always have great hair! Show them that up front.
    Sharon

    ReplyDelete
    Replies
    1. That picture idea is great! Thanks!

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